Accessibility statement for prospects.ac.uk

This accessibility statement applies to the prospects.ac.uk website

This website is run by Jisc. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

• you cannot modify the line height or spacing of text
• PDF documents are not fully accessible to screen reader software
• some of our online forms are difficult to navigate using just a keyboard
• we have issues with some interactive elements
• we have issues with text colour contrast

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email studentservicesproductteam@jisc.ac.uk
• call 020 8148 2430

We'll consider your request and get back to you in 3 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email the product team at studentservicesproductteam@jisc.ac.uk or call 020 8148 2430

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Jisc is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2, due to the non-compliances listed below.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons:

Video/audio

We aim to make our video and audio content accessible to everyone by providing transcripts or captions wherever possible. Some video content is provided by third parties. In these cases we will only provide transcripts or captioning if they are provided by the third party.

YouTube and Google Maps 

We embed YouTube videos and Google Maps on the site. We know there are accessibility issues with these features. We don't have accessible alternatives and, as we don't control the platform, are unable to make the changes required to improve them.

PDFs

Some documents are stored as Portable Document Format (PDF). To view and print PDF files, you must have Adobe Acrobat Reader (or an equivalent PDF viewer) installed. Download PDF reader.

Content

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). We plan to address this by September 2025.

Heading order doesn't clearly reflect the structure of the page in some sections. This does not meet WCAG 2.2 success criterion 1.3.1 (info and relationships). We plan to address this by September 2025.

Some text and background combinations don't have enough contrast. They don't meet WCAG 2.2 success criterion 1.4.3 (contrast - minimum). We plan to address this by September 2025.

Some text appears to be a heading but is not a heading element. This fails to meet WCAG 2.2 success criterion 2.4.6 (Headings and Labels Level AA). We plan to address this by September 2025

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a 'label' tag or have a broken aria reference. This does not meet WCAG 2.2 success criterion 4.1.2 (name, role value). We plan to address this by the end of 2025.

The purposes or functions of some links within the site is unclear because they contain no text. This does not meet WCAG 2.2 success criterion 2.4.4 (link purpose). We plan to address this by September 2025.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 25 April 2024.

This website was last tested on 7 February 2024. The test was carried out by Jisc's Student Services product team.

We decided on a sample of pages to test by making sure that all major work flows for users were covered.

Content modified from the GOV.UK accessibility statement - used through the Open Government Licence v3.0.

What we're doing to improve accessibility

Whenever new features are released they must meet WCAG 2.2 AA. We're also committed to working on the issues above.

When features implemented using third party software introduce accessibility issues, we report them to the provider and work with them to find a solution.

This statement was prepared on 22 September 2020. It was last updated on 25 April 2024.