How to start a business
While having a great business idea is important, it's not enough on its own to start a company. If you want to be your own boss, you'll need to jump through several practical hoops to set up a business
Research the market
You've come up with a brilliant business idea, perhaps for a new product or service by identifying a gap in the market. But before you properly start work on developing your business, you must be prepared to do plenty of research.
Testing your idea with potential customers, by undertaking questionnaires, arranging interviews, and trialling your product or service, allows you to understand:
- how much people would pay for your product or service
- what people think about your rivals
- what problems your product or service faces, and how it can be fine-tuned
- who will buy your product or service.
Remember to take any well-founded negative responses seriously before proceeding with your idea. Constrictive criticism is vital in helping you improve your product or service as you're unlikely to get it perfect the first time.
The more research you do, the better equipped you'll be. This kind of information gathering will also help you to decide on the best business structure for your venture. To find out more, see types of business.
Name your business
When going self-employed choosing a name for your business is one of the first decisions you will make, and it's incredibly important. Your company's name should be memorable and reflect your product and business values. Business names usually fall into one of three categories:
- Abstract - Deliberately unusual names can set you apart from competitors as bold, modern, and challenging.
- Place - This can connote local pride, quality, and authenticity.
- Your name - This gives the impression of a small and personable business.
When deciding upon a name, ask yourself:
- Does it create a positive impression in people's minds?
- Does it produce any inappropriate search engine results?
- Has it already been registered at Companies House?
- Is an appropriate domain name available at 123 Reg, GoDaddy or 1&1?
- Is it easily read, spoken, and understood?
- Is it offensive in any other languages?
Once you've chosen a name, you can begin to market your brand. Successful promotional methods include:
- attending networking events
- building a high-quality website
- creating a strong social media presence
- designing an appropriate logo and printing business cards
- exhibiting at markets or craft fairs
- submitting for entry in relevant business directories.
Protect your copyright
There are several forms of intellectual property (IP) that allow you to protect aspects of your product or service from being replicated. They include:
- Copyright - Original artistic works resulting from intellectual skill or effort is automatically protected upon production.
- Patents - These prevent others from making, using, or selling something without your consent. Protection is on a country-by-country basis and can last for 20 years, but inventions are only patentable if new and unique. Patents are public, so you can check whether your idea already exists before developing your product.
- Trade marks - These protect logos, slogans, symbols and brand names. They're usually registered on a country-by-country basis, but a Europe-wide Community Trade Mark can be obtained. You're handed 25 years' protection and the right to sue upon any infringement.
The government's website allows you to register a trade mark.
Work out your profits
First and foremost, you must estimate how much money you're going to spend setting up a business. Aim to keep your initial outlay low, and consider the cost of:
- income tax and National Insurance (NI)
- legal and financial advice
- marketing materials
- premises, licences, insurance and business rates
- stationery, stock and vehicles.
Next, you can devise your pricing strategy. There are several approaches, the most common being cost-plus pricing. This involves working out your cost figure - the average of your variable costs plus your fixed costs - and adding your desired profit.
While the price of your product or service shouldn't be much lower than any competitors, you can justify a slight mark-up based on factors including brand strength, seasonal demand, a lack of competition, or your product's quality or convenience.
Finally, estimate your annual sales volumes over a three-year period. You can then deduct your outgoings to predict your initial profits.
Register as self-employed
Once you have conducted all the necessary research it's time to register as self-employed. Failure to register as a sole trader or partnership with HM Revenue and Customs (HMRC) within three months of self-employment may result in a financial penalty. To register, you simply need to provide your personal and business details. For more information, see GOV.UK - Working for yourself.
If you own a private, limited company, you must instead register with Companies House.
Apply for start-up funding
While obtaining start-up funding isn't easy, there are several options available providing you've written a successful business plan.
- Bank or building society - Offer loans to the most promising start-ups.
- Big Issue Invest - Provides loans of between £250,000 and £3million to social enterprises or charities.
- Crowdfunding - Involves asking many people to contribute to your start-up by donating relatively small amounts of money.
- Investors - Business angels are wealthy individuals who finance start-up businesses, while private equity companies are larger investment organisations.
- Start Up Loan - This government-backed scheme provides loans of up to £25,000.
Discover more funding options at the government's business finance support finder.
Sort out premises and insurance
Premises are the biggest expense that new businesses face, so it's worth working from home initially if possible. Alternatively, you could rent or purchase private business premises, or work within a shared business hub.
Your business rate bill is paid for the forthcoming year every February or March. If you use a small part of your home for your business and/or sell goods by post, you'll almost certainly only have to pay Council Tax.
However, business rates must also be paid if your home-based business sells goods or services to people who visit your property. You'll qualify for small business rate relief if your property has a rateable value of less than £15,000. For more information, see the government's guide to business rates.
You must also ensure that your working environment satisfies health and safety regulations, and that you're sufficiently insured. Types of insurance include:
- Commercial property insurance - Even if you work from home and there's already a home insurance policy in place, separate insurance is necessary for your business premises.
- Contents insurance - Covers the replacement of stock and materials and is required even if you're working from home and already have a home contents insurance policy. You can ensure you get the best level of cover for your budget by using a comparison site such as Compare the Market.
- Employers' liability insurance - Provides cover for claims made by those who become injured or ill due to employment.
- Health insurance - This will pay a regular income or lump sum if you're unable to work due to accident or sickness.
- Professional indemnity insurance - Helps to protect you from claims made by dissatisfied clients if your product or service has cost them money. Learn more about this at Direct Line - A guide to professional indemnity insurance.
- Public liability insurance - Provides cover against claims by members of the public who've been injured or had property damaged due to carelessness by you or any of your employees.
- Vehicle insurance - For any transport used for business purposes.
In addition, specific licences are required if you wish to undertake certain business activities - such as playing recorded music in public, serving food or organising a temporary event. To find out which licences your business requires, check out the government's licence finder.
Keep track of your finances
Tax and NI are both collected as part of your self-assessment tax return, which is completed in April.
You'll pay Class 2 NI if your annual profits are £6,725 or more, and Class 4 NI if your annual profits are above £11,909. If you're an employer you must also pay Class 1 NI, which is collected through the Pay-as-you-Earn (PAYE) system. Limited companies must also pay corporation tax.
Given the complexity of the tax system, documenting any money that enters or leaves your business is extremely important. You should therefore keep an accurate record of any:
- bank statements
- cashbooks
- electronic sales or till rolls
- hire purchases
- invoices and receipts
- mileage
- money taken out of the business for personal use
- P60s (if you're also employed)
- payroll (if you have employees)
- rent books
- stock on hand.
In addition to the above, you must register for value-added tax (VAT) within 30 days of your business passing an annual turnover of £85,000. Once registered, you charge customers VAT and submit a quarterly VAT return to HMRC. Invoices are provided to any VAT-registered business customers, and must include:
- a description of what you're charging for
- a unique identification number
- amounts being charged
- company name and address of your customer
- date of the invoice
- date the goods or service were provided
- total amount owed
- VAT amount, if applicable
- your company name, address and contact information.
All taxes and NI must be paid, even if you make a loss. However, tax relief is available by setting the loss against any one of:
- other income from the same or previous year
- profit in subsequent years
- profit in the previous three years.
Opening a business bank account is advisable, as it allows you to separate your business and personal finances. Many banks offer two years' free banking, so shop around. More financially complex organisations should also consider hiring an accountant.
Get professional advice
You can find further guidance, and perhaps even secure a business mentor, at places such as:
- banks
- Business Support Helpline
- local authorities
- mentorsme.co.uk
- Princes Trust
- university careers and employability services.
Find out more
- Discover if self-employment is right for you.
- Take a look at things to avoid when starting a business.